Begendik sees their customers as responsible people in determining the quality, behavior and culture of the company. Begendik evaluates ever suggestion, complaint and wish which comes from the customers. The Customer Services Unit is ready to serve all kinds of problems 24 hours a day 365 days a year.
Bešendik completely follows the "4077 numbered customer protection law." When a Begendik customer has a complaint about a good and brings his/her receipt to us within 15 days, s/he may return the good, chang it or get his/her money back.
Here are our phones for questions and problems
- General Directorate:
(0 800) 314 76 16 (free)
+90 (312) 384 30 42
- Begendik Kocatepe Store:
(0 800) 314 73 80 (free)
+90 (312) 419 32 42
- Kayseri District Directorate:
(0 800) 361 55 54 (free)
